Refund policy

As a customer, you are entitled to a refund as long as contact is made within 14 days of receiving your goods explaining that you want to cancel.

You then have another 14 days to return the goods once this information has been passed on.

You will receive a refund within 14 days of us receiving the goods back.

To start a return, you can contact us at info@islandisolates.gg. Please note that returns will need to be sent to the following address: 

Maison Du Pre
Rue Feveresse
St. Saviour
Guernsey
Channel Islands
GY7 9FX

You can always contact us for any return question at info@islandisolates.gg.